Our chinese new year holiday from 8th Feb to 5th March. any needs send the email to us  info@cnautofans.com .thanks

 

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Shipping & Returns
Shipment methods
 
1.   EMS Express             
can’t ship long size front lip spoiler
5-7 days to USA/Canada/Europe/Aisa
7-15 days to Russia/South America/South Africa etc
Please check EMS service availability here:http://www.ems.com.cn/serviceguide/e_tong_da_fan_wei.html




 
2.   China post Air Mail     
for long size front lip spoiler,or countries do not have EMS service
15-30 days to most of countries,takes longer to Russia/South America/South Africa/Australia etc.,almost available to all countries.
 



3.   DHL/Fedex/TNT etc    
Charged by size of parcels,so very expensive normally.4-6 days worldwide.
For example,shipping for a trunk spoiler to USA is normally more than usd150,diffuser shipping more than usd200,more than usd350 for front lip spoiler. Contact us if you still want to choose them.
 



Return policy

 
Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. Our company will be responsible for any shipping fees incurred.
Products with no quality-related issues may be returned for a refund(only item part,shipping can’t be refunded) or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred,
Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused
Please keep the package or box if you think there is possibility to return,please provide pictures about item problems when you are trying to ask for returning, package pictures will be needed as well as proof to shipping companys,please feel free to contact us if any questions

 
Return address:

Name: Jianchun Dong
Address: D1-3 Kuche Town, Jia #1 Jinchan West Road, Chaoyang District, Beijing, PR China 100023
Tel: 86 13601091607
 
please note that the sender's name for the returned parcel should be exactly the same as the consignee's name when I sent the parcel to you. and kindly indicate in the document that this is a returned parcel. otherwise, we will have issues at import Customs.